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Intercom + Stripe: billing data inside customer chat.

Sync Stripe subscription + payment data into Intercom contact attributes for billing-aware support, and trigger Intercom messages on key Stripe events.

Connect Intercom and StripeSee reverse direction
Trigger app
Intercom as the trigger

Workflows fire when something happens in Intercom.

Action app
Stripe as the action

Workflows do something in Stripe, instantly.

See all 31 actions →
Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Intercom → Stripe

When something happens in Intercom, do it in Stripe.

5 Intercom triggers wired to 31 Stripe actions. Most-used pairing: New Contact → Cancel Subscription.

Stripe → Intercom

Or fire it the other way around.

10 Stripe triggers wired to 20 Intercom actions downstream.

See Stripe → Intercom →
Popular pairings

Common Intercom → Stripe workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 155 combinations
When new contact in Intercom, cancel subscription in Stripe.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, create charge in Stripe.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, create checkout session in Stripe.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, create coupon in Stripe.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When conversation closed in Intercom, cancel subscription in Stripe.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, create charge in Stripe.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, create checkout session in Stripe.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, create coupon in Stripe.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When new conversation in Intercom, cancel subscription in Stripe.

Fires when a new conversation is started in Intercom (by a user via messenger/email or by an admin). The standard inbound hook for AI triage, routing, and bot handoff.

How it works

Connect Intercom and Stripe in five steps.

No code, no glue, no half-day setup. Each step is one click.

  1. 1
    Connect
    Authorize Intercom and Stripe

    Open Tiny Command, authorize Intercom and Stripe once each. Both connections are available to every workflow on your account.

  2. 2
    Trigger
    Pick a Intercom trigger

    Drop the Intercom → New Contact trigger onto the canvas. Tiny Command auto-registers the webhook.

    POST /v1/webhooks/intercom.trigger-contact-created
  3. 3
    Transform
    Add a filter or AI step

    Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.

  4. 4
    Action
    Add the Stripe action

    Drop the Stripe → Cancel Subscription action below it. Map fields from the Intercom payload into the Stripe inputs.

    stripe.cancel-subscription
  5. 5
    Publish
    Publish and forget

    Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Intercom + Stripe.

How do I sync Stripe billing data into Intercom?
Stripe Customer / Subscription Updated → Intercom Update Contact with custom attributes (plan, MRR, status, next_invoice_date). Support agents see billing context in Intercom side panel.
Can I trigger an Intercom message when a Stripe charge fails?
Yes. Stripe Charge Failed → Intercom Send Message with a personalized recovery message + payment-update link. Higher recovery than transactional email alone.
How do I notify an Intercom contact about an upcoming renewal?
Scheduled: list Stripe subscriptions renewing in 7 days → Intercom Send Message with renewal-info heads-up. Useful for annual contracts where surprise charges are problematic.
Can I trigger Stripe actions from Intercom conversations?
Yes. Intercom Conversation tagged "cancel-request" → Stripe Update Subscription with cancel_at_period_end=true. Or apply a discount coupon for retention. CSM-driven flows from chat.
How do I segment Intercom users by Stripe plan tier?
Sync plan_tier as Intercom custom attribute. Use it in Intercom audience filters for in-app messaging (e.g., "Enterprise tier only sees this upgrade nudge").
Can I post Intercom resolution back to Stripe customer metadata?
Yes. Intercom Conversation Closed → Stripe Update Customer with metadata field "last_support_resolved_at". Useful for cross-system reporting and reconciliation.
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Wire Intercom to Stripe in 2 minutes.

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