ActionTwilio WhatsAppUpdated June 2026

How do I send a WhatsApp message via Twilio?

Short answer: Drop the "Twilio WhatsApp → Send WhatsApp Message" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 1 Twilio WhatsApp actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
To Number to	phone	Required	Recipient phone with country code
Message body	string	Required	Message body content. Plain text unless the API specifies HTML/markdown.

Sample request

{
  "to": "+14155552671",
  "body": "e.g. Hi there, thanks for reaching out."
}

Returns

{
  "to": "whatsapp:+14155552671",
  "sid": "SM123",
  "body": "Hello!",
  "status": "queued",
  "date_created": "2026-04-11T10:00:00Z"
}

Use these fields in downstream nodes for routing, logging, or error handling.

FAQ

Questions about Send WhatsApp Message.

What does the Send WhatsApp Message action do in Twilio WhatsApp?

Sends a WhatsApp message via the Twilio API. Outside the 24-hour conversation window, you must use a pre-approved Template message; freeform text only works after the user has messaged you within 24 hours.

What inputs does Send WhatsApp Message require?

Required: To Number, Message. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Twilio WhatsApp returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Send WhatsApp Message support batch operations?

Yes. Run Send WhatsApp Message inside a Loop node to process arrays. Tiny Command handles Twilio WhatsApp's rate limits automatically so you don't have to throttle manually.

How do I send a WhatsApp message via Twilio?

The fields this action accepts.

Apps that pair well as the trigger for Send WhatsApp Message.

Questions about Send WhatsApp Message.

Send send whatsapp message from your workflows.