Create Contact: Salesforce action

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
First Name FirstName	string	Optional	Contact's first (given) name.
Last Name LastName	string	Required	Contact's last (family) name.
Email Email	string	Optional	The email address. Used as the recipient or identifier depending on context.
Phone Phone	string	Optional	Phone number in E.164 format (with country code, no spaces).
Account ID AccountId	string	Optional	—
Job Title Title	string	Optional	—
Department Department	string	Optional	—

Sample request

{
  "FirstName": "e.g. Jane",
  "LastName": "e.g. Doe",
  "Email": "e.g. user@example.com",
  "Phone": "e.g. +14155551234",
  "AccountId": "{{trigger.AccountId}}"
}

Returns

{
  "id": "0035e000000abcde",
  "errors": [],
  "success": true
}

Use these fields in downstream nodes for routing, logging, or error handling.

FAQ

Questions about Create Contact.

What does the Create Contact action do in Salesforce?

Creates a new Contact record in Salesforce with name, email, phone, account, owner, and any custom fields. The default write action for piping inbound leads into SFDC.

What inputs does Create Contact require?

Required: Last Name. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Salesforce returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Create Contact support batch operations?

Yes. Run Create Contact inside a Loop node to process arrays. Tiny Command handles Salesforce's rate limits automatically so you don't have to throttle manually.

More actions