ActionProductboardUpdated June 2026

How do I create a Productboard note?

Short answer: You can create productboard note in Productboard by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Productboard Create Productboard Note action to a workflow, map its 4 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Title
title
stringRequiredTitle
Content
content
stringRequiredContent
Customer Email
customerEmail
emailOptionalCustomer Email
Source
source
stringOptionalSource. e.g. "zendesk, intercom, etc."
Sample request
{
"title": "{{trigger.title}}",
"content": "{{trigger.content}}",
"customerEmail": "{{trigger.from}}",
"source": "zendesk, intercom, etc."
}
Returns
{
"data": {
"id": "note123",
"title": "Feature request",
"created_at": "2026-04-11T10:00:00Z"
}
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Productboard Note.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about Create Productboard Note.

What does the Create Productboard Note action do in Productboard?
Files a customer-feedback note with optional customer attribution. The standard hook for "support conversation mentions feature gap → auto-file in Productboard for PM review" workflows.
What inputs does Create Productboard Note require?
Required: Title, Content. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Productboard returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Create Productboard Note support batch operations?
Yes. Run Create Productboard Note inside a Loop node to process arrays. TinyCommand handles Productboard's rate limits automatically so you don't have to throttle manually.