Real-time triggers from Help Scout, ready-made actions in Slack. Filter, transform, and route without writing a line of code.
Workflows fire when something happens in Help Scout.
Workflows do something in Slack, instantly.
Pair pages are mirrored. Each direction gets its own dedicated page.
5 Help Scout triggers wired to 45 Slack actions. Most-used pairing: Help Scout Conversation Assigned → Add Reaction.
13 Slack triggers wired to 4 Help Scout actions downstream.
See Slack → Help Scout →Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a conversation moves between mailboxes (e.g., Support → Billing). Useful for cross-team handoff workflows that need to notify the new owning team.
No code, no glue, no half-day setup. Each step is one click.
Open Tiny Command, authorize Help Scout and Slack once each. Both connections are available to every workflow on your account.
Drop the Help Scout → Help Scout Conversation Assigned trigger onto the canvas. Tiny Command auto-registers the webhook.
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
Drop the Slack → Add Reaction action below it. Map fields from the Help Scout payload into the Slack inputs.
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Free tier available. No credit card. No onboarding call.
